Subject: Re: Soft Brake Pedal Author: mushy : member since July, 2004 : 4 posts Posted on: 2004-08-11 13:22:23

Now, for the conclusion of our story. I wrote a letter to the service manager about their shop being a bunch of expensive parts replacers and, after no response from him, to the general manager of the dealership. Soon after, from the service adviser, “Bring your car back in (90 miles) and we’ll put our best man on it.” Got a new 325i loaner for a couple of weeks. It turned out that, in installing the front pads, one of the steel fingers that hold the pad to the piston had missed the hole in the piston and pushed out between the pad and the piston, creating a gap between BOTH front pistons and their respective pads. So, every time I applied the brakes, I not only had to close the gap between the 8 pads and 4 disks, but also two additional gaps between BOTH front brake pistons and the pads attached to them. This caused the increased brake pedal travel and mushy feel. There was also a rattle that they traced to a loose rear pad. I was sufficiently embarrassed about my part in this but unhappy that the dealer had so much trouble (at my expense, of course) solving a relatively simple problem.

The upside: I now have brakes that work properly and went ahead with purchase of an ’04 M3.

Tom

• Soft Brake Pedal - mushy 2004-07-04 13:51:13 (1602 views)
  • Re: Soft Brake Pedal - mushy 2004-08-11 13:22:23 (1341 views)
  • Re: Soft Brake Pedal - mushy 2004-07-12 18:43:03 (1268 views)
  • Re: Soft Brake Pedal - clumpymold 2004-07-09 16:59:49 (1232 views)